Consultation, Training & Professional Development

ACCX Solutions LLC

ACCX Solutions LLC delivers practical, real-world staff development for frontline workers, supervisors, and leadership teams. We specialize in case management, customer care, ethical communication, and trauma-informed practice.

All trainings are delivered with integrity, professionalism, and compassion.

8-Hour Premium On-Site Staff Training – $2,000

Format: Full-day, in-person at your site (or coordinated venue)

Schedule: 9:00 AM – 5:00 PM

This full-day training covers the ACCX “5 Core Competencies”:

• Engagement & Rapport Building
• Assessment, Documentation & Follow-Through
• Service Planning & Coordination
• Boundaries, Ethics & Professional Communication
• Crisis Response, De-escalation & Safety Awareness

Included

• Full delivery of the 5 Core Competencies
• Printed training materials and workbooks
• Light refreshments (example: water, coffee/tea, light snacks — no boxed lunch included)
• Standard ACCX swag bag for each attendee

Optional Add-On: Premium Swag Upgrade ($35 per attendee)

Includes premium tote, tumbler, notebook, pen, upgraded refreshments, and an upgraded boxed lunch (turkey, ham, tuna, or veggie; includes chips, drink, and dessert).

Bulk pricing: 10 = $350 | 20 = $660 | 30 = $900

8-Hour Virtual Staff Training – $1,800

Format: Live, interactive virtual training

Choose one format:

• Two 4-hour weekday evenings (4:30 PM – 8:30 PM)
• One full Saturday (9:00 AM – 5:00 PM)

Includes

• Full delivery of the 5 Core Competencies
• Digital training materials (PDF handouts)
• Real-world examples, case discussions, and Q&A

No physical swag or food is provided for virtual sessions. Premium Swag can be shipped for an additional fee if requested.

2-Hour Virtual Refresher Session – $450

Best for teams who previously completed a full-day ACCX training.

Select any 2 of the 10 Advanced Topics:

• Trust-building & rapport
• Trauma-informed engagement
• Documentation & communication
• Caseload flow & time management
• Warm handoffs & service planning
• Housing navigation & landlord relationships
• Systems communication & partnering
• Ethics, boundaries & professionalism
• Crisis response & safety
• Self-care & burnout prevention

Scheduling

• Weekdays: 4:30–6:30 or 6:30–8:30
• Saturdays: 9:00 AM – 5:00 PM (as available)

Additional Attendees – $100 Each

Applies to both on-site and virtual full-day trainings. Must be arranged in advance.

Venue Coordination Add-On – $750 (Local Only)

If you need ACCX to secure a training space, we handle the coordination and setup.

Food & Allergy Disclaimer

ACCX makes reasonable efforts to meet dietary needs, but cannot guarantee an allergen-free environment.

Travel Policy

• First 30 miles are included for on-site training
• Beyond 30 miles: custom travel quote
• Out-of-state requiring air travel: client covers airfare, hotel (1–2 nights), ground transportation, plus any applicable travel-day rate

Booking Requirements

• Must be booked at least 4 weeks in advance
• Signed agreement required
• Clear payment terms included in the contract

Conflict of Interest Notice

ACCX Solutions LLC does not provide services for any client, agency, or organization that presents a conflict of interest with the owner’s current employment.

All bookings are reviewed upon submission. If a conflict is identified, the appointment will be declined and any applicable fees will be refunded.